Find answers and resources for your OneRental questions.
Create your account, set up your workspace, and add your first property.
Manage your rental portfolio — properties, units, and their details.
Create, send, and manage digital lease agreements.
Record and track rent, deposits, and overdue balances.
Handle tenant maintenance requests from submission to resolution.
Everything tenants can access and do from their portal.
Manage your profile, team members, roles, and security settings.
How do I add a property?
Steps to create a property, add units, and configure details in your workspace.
How do tenants submit maintenance requests?
Tenants log requests from their portal and you receive an instant notification.
How do I create and send a lease?
Create digital lease agreements and send them for signing from the Leases section.
How do I track rent payments?
Record and monitor rent, deposits, and overdue balances from the Payments section.
Can I manage multiple properties?
Yes. All properties, units, and tenants are managed under a single workspace.
How do I invite a tenant?
From a unit page, select Invite Tenant and enter their email to send an invite link.
Does OneRental comply with BC tenancy laws?
Our lease templates and notice periods are designed to align with BC's Residential Tenancy Act.
How do I enable two-factor authentication?
Go to Account Settings and enable 2FA under the Security section.
Email our team for help with your account, billing, or any platform issue.
Typical first response within 1 business day.
See also Terms and Privacy Policy.