Record a payment
Log a rent or deposit payment against a tenancy.
OneRental does not process payments directly — it is a ledger for recording payments you receive outside the platform (cash, e-transfer, cheque, etc.).
Record a rent payment
Go to Payments or open the lease and navigate to the Payments tab.
Click Record payment.
Fill in:
- Amount — the amount received.
- Date — the date the payment was received.
- Payment method — bank transfer, cash, cheque, credit card, debit card, online, or other.
- Reference — optional (e.g. a transfer reference number or cheque number).
- Notes — any internal notes about the payment.
Save. The payment is applied to the current rent period and the balance updates.
Record a security deposit
When a tenant pays their security deposit, record it the same way but set the Type to Security deposit. The deposit is tracked separately from rent.
Partial payments
If a tenant pays a partial amount, record the amount received. OneRental calculates the outstanding balance and flags it as partially paid.
You can delete a payment record if it was entered in error, or mark it as paid if its status needs correcting. Open the payment from the history to do either.