Invite your first tenant
Send a tenant an invitation to access their portal.
Send an invitation
Go to People → Tenants and click Invite Tenant.
Select the organization, enter the tenant's email address, and click Send invitation. OneRental emails them a secure invitation link. There's no unit selection at this step — you'll connect the tenant to a unit when you create their lease.
What the tenant receives
The tenant receives an email with a link to create their OneRental account (or sign in if they already have one). Once they accept, their profile and contact details become visible to your team and they can access their tenant portal.
Invitation links expire after 7 days. If a tenant does not accept in time, you can resend the invitation from the Tenants list.
After the tenant accepts
Once the tenant accepts, their profile appears under People → Tenants. You can then:
- Create a lease and attach it to a unit.
- Record deposits and rent payments.
- Receive maintenance requests from them through the portal.