OneRental
FeaturesPricingFAQDocumentation
Sign inGet startedDashboard
FeaturesPricingFAQDocumentation
Sign inGet startedDashboard
DocsHelp center
OverviewMessage or email a tenantMessage templatesMessage threads and repliesNotices held by quiet modeThe calendarNotes
Communication

Notes

Keep a written record about tenants, leases, repairs and more.

Jot down the phone call, the promise, the thing you noticed. With notes, you or anyone on your team can pick up where the last person left off.

The Notes page

Add a note

Go to Notes and click Add Note.

Choose the Related record: a tenant, lease, request, inspection or payment. The Category (Tenant, Lease, Maintenance, Inspection or Payment) follows from it, and you can change it if you need to.

Type your Note and save.

Notes are for you and your team. If your tenant needs to see it, send a message from Communications instead.

If you add a note to an inspection after it's been completed or cancelled, it's saved as a follow-up. It doesn't become part of the signed report.

Read your notes

The Notes page shows totals by category and the Latest Notes. Click View All Notes to see everything, or Open on a note to jump to its record.

Notices held by quiet mode

Find the emails quiet mode held back and send the ones you choose.

Message or email a tenant

Send a tenant an email from OneRental and keep a record of it.

On this page

Add a noteRead your notes