Review an application
Read what the applicant told you and decide whether to ask for more.
A renter's first answers are short on purpose. Have a quick look and decide whether they're worth a full application.
What you see
Click a card on the board for a summary, or click Open full application page for everything. You'll see:
- Their name, email and when they applied.
- Their current address, employment status, monthly income and desired move-in date.
- How many people will live there.
- Whether they have pets, and what kind.
- Any message they left you.
Pets next to your policy
If the unit has a pets policy and the applicant's answer doesn't match it, the card shows a small note, like "Policy: Cats only. Applicant: 1 dog."
It's just a heads-up. It doesn't block anything and it isn't a ruling, and if the applicant's wording is unclear, you won't see a note at all. The decision's yours.
Next step
On a Received card, click Mark as considering to move it to Pre-screening Review.
Like what you see? Click Request full application. See Request the full application.
Not a fit? Choose a reason and click Decline Application. See Approve or decline.
Already sure? Skip to full application request sends the request straight from Received.